What is DIAL - Disability Information Advice Line?
The DIAL helpline provides a free impartial, confidential service supplying information and advice. Many of our advisors have personal experience of disability. The helpline can be used by anyone who has a question or problem relating to disability. Our office is fully accessible and has parking and toilet facilities for disabled people to use as well as a hearing loop.
Our DIAL advisors have 40 years experience of disability and benefit related knowledge. The DIAL office routinely see approximately 100 people per month helping them with a wide range of disability related issues / benefits.
The DIAL service operates from 10am - 4pm, Monday to Friday.
DIAL provides information on:
- advocacy services
- aids and equipment
- disability benefits
- disability discrimination
- holidays and leisure
- local services
The DIAL advisors will also enable individuals to complete a variety of disability related forms:
- Disability Living Allowance (DLA)
- Attendance Allowance
- Employment Support Allowance (ESA)
- Carers Allowance
Can you help?
The DIAL service is keen to expand the support it offers. If you have a few spare hours and would like to help please get in touch.
How to contact us
- Website: www.p-d-f.org
- Phone: 023 9282 4853